Taylored Health
Frequently Asked Questions
Everything you need to know before joining our high-performance health programs
Curious about how our programs work, who they’re for, and what kind of results to expect? You’re in the right place. This FAQ is designed to help high-performing leaders get clarity and confidence before joining our ecosystem.
About Taylored Health
What is Taylored Health?
Who is Taylored Health for?
We serve high-performing individuals such as:
- Founders and C-suite executives
- Board directors and governance professionals
- Senior managers and team leaders
- Health-aware professionals seeking deeper insight
Who created these programs?
The programs were co-founded by Rachel Kelly and Luke Taylor — both seasoned experts in human performance.
- Rachel holds a Master of Science (First Class Honours) with specialties in biochemistry, genetics, analytical chemistry, and forensic toxicology. A former elite athlete, she represented New Zealand in gymnastics and won a silver medal in Hong Kong. Her thesis research helped prosecute drug-facilitated sexual assault cases and contributed to FBI insights. She brings decades of experience in diagnostics, c-suite roles, high-performance governance, and building science-backed systems that work in the real world.
- Luke holds a postgraduate diploma in human optimization and performance. He studied biomechanics and has worked hands-on with thousands of clients to decode movement, resolve hidden dysfunctions, and restore resilience. He’s also passionate about new technologies like peptide injectables, smart wearables, and advanced neuro-nutrition. A former elite athlete, Luke represented New Zealand in Triathlon.
Methodology & Philosophy
What is the Performance Ledger Method™?
It’s our proprietary system for evaluating, tracking, and reallocating your biological energy across four core domains. Think of it like a CFO managing a financial portfolio — but for your body and mind.
What are the Four Energy Levers™?
Our performance model focuses on four essential systems:
- Mindset (emotional regulation, stress, focus)
- Lifestyle (sleep, recovery, circadian rhythm)
- Nutrition (fueling cognition and metabolic health)
- Movement (functional strength, mobility, endurance)
Program Options
What are the core Taylored programs?
- 90-Day Executive Blueprint: A self-paced program for optimizing energy and time (no diagnostics or wearables required).
- LifeFit Protocol: A diagnostic-driven plan using lab tests, wearables, and coaching for high-performing professionals.
- XYUP Retreat: A full-immersion age-reversal and energy upgrade experience.
- Board Performance Program: A concierge solution for governance leaders focused on cognition, longevity, and executive healthspan.
How do I know which program is right for me?
Take our Find My Fit Quiz or book a no-pressure Energy Audit Call to receive personalized guidance.
What can I expect from the 90-Day Executive Performance Blueprint?
You’ll receive a self-paced, email-delivered system designed to help you reclaim energy, optimize your time, and improve your leadership stamina — without burnout. It includes tools like the Executive Ledger, weekly nudges, and optional journal prompts. Most clients start noticing improvements in the first 2–3 weeks.
Is the Blueprint personalized to me?
Yes — it’s structured around your own calendar and energy systems. You’ll start with a personal audit and receive strategic prompts based on your answers. You’ll also have the option to upgrade to a more customized, diagnostics-based program (LifeFit or XYUP) if needed.
How is this different from other programs?
Taylored combines science-backed routines with real-world performance coaching. We’re one of the few programs that use both behavioral psychology and biological insights (like wearable data) to drive long-term energy gains. It’s not a one-size-fits-all approach — it’s precision-built.
Results & Expectations
What kind of results can I expect?
Most clients report:
- Sharper cognitive clarity
- More consistent energy
- Reversed biomarkers of stress and aging
- Better sleep and metabolic recovery
- Stronger decision-making and leadership capacity
Do I need to already be fit or optimized?
No. Many of our clients are high-functioning but running on fumes. We help you move from just “getting by” to genuinely thriving.
Diagnostics & Technology
Do I need a wearable to join?
Only for LifeFit, XYUP, and the Board Protocol. The 90-Day Blueprint is email-based and requires no tech. For wearable-enabled programs, we support devices like Oura, Garmin, CGMs, and more.
What kind of testing is included?
LifeFit and XYUP typically include:
- Genetic testing
- Blood biomarkers (inflammation, hormones, nutrients)
- Gut health panels
- Metabolic testing
Will I need blood tests or genetic tests to start?
Not for the Executive Blueprint. For more advanced programs like LifeFit or XYUP, clinical diagnostics (including blood, genetic, urine, and stool testing) will be required to personalize your protocol.
Access & Logistics
Can my company sponsor this?
Yes. Many clients are funded through executive PD budgets. We can provide support letters, sponsorship templates, and proposal documents.
Can I do this from anywhere?
Yes. The Blueprint is globally accessible. LifeFit and XYUP Retreats are location-specific and timed on specific intakes or bespoke scheduling for later groups and offer travel support.
Is coaching included in every program?
Coaching is included in LifeFit, XYUP, and the Board Program. The 90-Day Blueprint is self-led but includes email support and optional upgrades.
How do I purchase the 90-day program?
You can purchase directly through our website. Once you do, you’ll receive access to your starting tools and Day 1 email within minutes.
What happens after I buy the 90-day program?
You’ll receive a welcome email with instructions to begin your audit, unlock the Ledger system, and start your 90-day journey.
What if I don’t love it?
We stand behind the quality of our programs. If you’re not satisfied within the first 14 days, let us know — we’ll make it right. We also offer a guarantee when using a wearable. If you follow the program AND do not see improvements in your core sleep and readiness (or equivalent) metrics, we will book a 1:1 specialist session to re-assess and get you on the right path. If you are committed to the program and trust the process, we’re committed to helping you make long-lasting change.
Can I book a call first?
Yes. If you’d prefer to speak with someone, you can book a free Energy Audit Call to discuss whether the program is right for you.
How do I purchase a seat on the LifeFit or XYUP program?
You typically join the waiting list first which means you’ll receive details on upcoming program dates via email or through a phone call. If you’re looking for group retreat activities (for example as a full executive leadership team offsite retreat or board of directors annual strategy offsite), then we’d work directly with you and the coordinator on a date and location that best suits the group.
What is included in the XYup event?
The XYUP program spans three months, with a four-day, three-night in-person retreat acting as the cornerstone of the program. The program begins one month before the retreat and continues for two months afterward.
Before the retreat, we conduct a comprehensive assessment that includes genetic testing, biomarker analysis, nutritional evaluation, and daily health metrics tracking. Based on these results, we create a personalized plan to optimize your mind and body.
Our goal is to help you unlock your full potential as a leader and achieve optimal health and wellness.
- The all-inclusive cost covers retreat accommodation, meals, activities, clinical diagnostics, wearables, executive coaching, workshops, and platform access.
You are only responsible for your travel costs to Hamilton, New Zealand for the in-person event.
Are there any dietary requirements accommodated?
Yes. Our private chef provides organic meals tailored to your individual genetic predispositions and dietary needs.
All meals during the XYUP event are included in your program investment.
We have endeavoured to be firm but fair around cancellations and refunds.
A “change of mind” impacts the whole group’s experience and how we manage the costs of this premium program. Your health is either a priority or it’s not, which forms the basis of our expectations.
Under exceptional circumstances, we reserve the right to use our discretion but by default, we will align with our terms and conditions here.
What is the cancellation and refund policy?
What does "XYUP" stand for? Why that name?
The name “XYUP” is inspired by human genetics and high-performance biology.
“XY” represents the two sex chromosomes that shape human biology — a nod to the precision, complexity, and individuality within our DNA. It symbolizes our science-led approach to performance: grounded in the genetic blueprint of each individual.
“UP” reflects what we’re here to do — elevate energy, enhance cognition, extend healthspan, and help you step into your next level. Whether you’re optimizing your executive output, rebuilding resilience, or reversing age-related decline, XYUP is about unlocking your next gear
Together, XYUP captures the essence of our philosophy:
Honor the science. Upgrade the system. Extend the edge.
While our original program “XXUP” was designed for women, XYUP became the inclusive evolution — a mixed-gender performance protocol for high-achieving leaders ready to work with their biology, not against it.
At this stage, our programs are built for individuals born with XX or XY chromosomes. That’s because our approach is deeply rooted in genomics, hormones, and biometrics — systems that respond differently in hormonally transitioned individuals. As research evolves, so will we — always with a commitment to ethical, science-led care.
Still Have Questions?
You can reach us anytime via the Contact Form or book an Energy Audit Call to explore what’s right for you.