Terms, Conditions, and Cancellations

XYUP Executive Retreat and LifeFit Retreat

In consideration of the services provided by Taylored Technologies and their respective agents, employees, directors, officers, contractors, and volunteers (collectively the “Released Parties”), in connection with my participation in the the XYup and LifeFit Executive Retreat Program (“the Program”), I, as a participant, agree as follows:

• I am familiar with the Program and its activities. I have been given the opportunity to ask questions about these activities, and all questions have been answered to my satisfaction.
• I understand and expressly acknowledge that participation in the Program carries a risk of injury. Some risks associated with Program activities include, but are not limited to, sunburn, dehydration, exhaustion, slipping, falling, sprains, strains, and other mild or serious injuries and conditions. I understand that this list of risks is not complete and that unknown or unanticipated risks may result in property loss, injury, or death.
• I confirm that I have had sufficient opportunity to discuss the Program and its risks with a medical practitioner. I have submitted complete and accurate health history information to the above-named organization and confirm that I am free of medical or physical conditions that might create undue risk. If such conditions exist, I choose to undertake the Program at my own risk. I have highlighted any uncertain conditions to the Program facilitator.
• I represent that I am fully capable of participating in this Program. I accept full responsibility and assume all risks for any injury, death, loss of personal property, and expenses that may result from my participation. I further agree to indemnify and hold harmless the Released Parties, to the fullest extent of the law, from any claims, damages, losses, or liability that may result from my participation in the Program.

Registration and Payment: A refundable deposit is required upon registration. Payments can be processed through Stripe or by direct bank transfer. GST may apply for New Zealand residents. This deposit becomes non-refundable 2 months prior to the Program start date. The full payment of the remaining fee one month prior to the Program start date.

Proxy Attendance: If a registered attendee is unable to attend the Program and informs us by email before the specimen collection and wearable device ordering stages, they may propose a substitute to attend in their place. This is subject to an interview and approval by the event organizers. If the substitution is not approved, the standard cancellation policy will apply.

Cancellation by Organiser: In the event of a public health crisis or significant weather event that renders it unsafe to host the in-person retreat, the event may be cancelled or postponed. In such cases, we may transition to an online delivery model. Delegates will be notified by email of any such changes. Details about potential adjustments to the Program fee in the event of a switch to an online format will be communicated at that time.

Refunds: Refunds for cancellations meeting the stipulated conditions will be transferred to the delegate’s chosen bank account. Any transaction fees incurred during the refund process will be borne by the delegate.

Compliance with New Zealand Law: All terms and conditions comply with New Zealand law and the Consumer Goods Act.

Changes to Terms: The event organizers reserve the right to alter these terms at any time. Any changes will be communicated to registered delegates promptly and will come into effect from the date stipulated in the communication.

Food Allergies and Allergies Notification, Acknowledgement, and Release of Liability:

An environment free from allergens, including but not limited to food allergens, cannot be guaranteed by Taylored Technologies. While our partner venue will make reasonable efforts to serve food without allergens as ingredients, meals are prepared in a facility that uses nuts, soy, wheat, and other known allergens. Therefore, the Released Parties cannot guarantee that any particular food product is free of all traces of any particular allergen, that consumption of a food product will not result in an allergic reaction, or that the Participant will not come into contact with any allergens while on the Program.

The undersigned acknowledges and agrees that they are aware of such risks and that participation in the Program will expose the Participant to food, activities, and persons that may result in exposure to allergens and injury. Assuming such risks, the undersigned hereby fully releases and discharges the Released Parties from any and all liability and responsibility to the Participant, the undersigned, or any third party for death, injuries, or any direct, indirect, punitive, incidental, or other damages that arise from the Participant’s participation in the Program and exposure to food allergens.

Physical Activities while on Retreat: The release of liability also covers participation in any physical activity offered by Taylored Technologies or its respective agents, employees, directors, officers, contractors, or volunteers. I understand that certain elements of the Program are physically demanding and that I should only participate if I am free of medical or physical conditions that might create undue risk to myself or other participants. I acknowledge that I am free from such conditions and am aware that these activities involve potential injury to myself and my property. I participate in such activities voluntarily and assume full responsibility for any loss or inconvenience resulting from my participation. I further agree to indemnify and hold harmless the Released Parties from any liability incurred as a result of my participation. I also agree that this release of liability shall serve as a complete legal release and assumption of risk from others acting on my behalf.

Promotional Photo Release: One of the best ways to communicate the effectiveness of our programs is through photographs, videos, and testimonials from our program participants. We may use these on our websites, newsletters, social media platforms, and website. I agree that photographs taken of me or other material, excluding personal information and health history, shall become the property of and may be used by Taylored Technologies at its discretion for any publicity or marketing purposes, and I hereby consent and authorize such use without restriction.

By transacting with us you agree to the above and the following conditions and releases of liability:

• I agree that I have had the opportunity to see a medical practitioner about the risks involved with undertaking this Program
• I agree that I have made Taylored Technologies aware of all relevant medical conditions and concerns which may affect my ability to participate in the Program activities
• I agree that I have made Taylored Technologies aware of all allergies, food or otherwise, which may affect my ability to consume certain foods and undertake certain activities on the Program
• I agree that I give full release of any photos or videos taken during the retreat for use in promotional material purposes

I have read and accepted these releases of liability and the retreat terms and conditions.